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Home > Training Programs > Operations > Certified Quality Improvement Associate (CQIA)

Certified Quality Improvement Associate (CQIA)

Prepare for the CQIA exam from the convenience of your home or office. Identify knowledge gaps and target your studies from test results. Review and reinforce your learning as part of your exam preparation.

Certified Quality Improvement Associate (CQIA)
$1,095.00 (USD)

Overview

Objective

Outline

  1. Welcome
  2. Introduction: A Jumpstart into Quality
  3. Pre-Test
  4. Quality Concepts
    1. Terms, concepts, and principles
    2. Benefits of quality
    3. Quality philosophies
  5. Team Basics
    1. Team organization
    2. Roles and responsibilities
    3. Team formation and group dynamics
  6. Continuous Improvement Techniques
    1. Continuous improvement
    2. Process improvement
    3. Quality improvement tools
  7. Customer-Supplier Relations
    1. Internal and external customers and suppliers
    2. Customer satisfaction
    3. Supplier management
  8. Post-Test

Requirements

Prerequisites

Instructor

FAQs

Georgia Southern University

PO Box 8124
Continuing Education
Statesboro, GA 30460 US
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