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Human Resources Professional

Master the skills you need to gain an entry-level position in human resources and prepare to take the PHR (Professional in Human Resources) certification exam.

$2,045.00 (USD)

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schedule
                                120 Course Hrs
                            

                                Code
                                    GES419
                            
calendar_today
                                6 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview

The Human Resources Professional course prepares you for a career in human resources. This course explores the foundational aspects of HR, including human resource laws, hiring disciplines, and labor relations. You will learn industry-recognized practices that align with the Human Resource Certification Institute (HRCI) and the Society for Human Resource Management (SHRM).

By the time you finish the course, you will be equipped to start your career in this growing field. Additionally, you will be prepared to take the HRCI's Professional in Human Resources (PHR) certification exam. The PHR certification recognizes that an individual holds the knowledge and experience needed to excel in human resource management.

You will also learn information useful for other certification exams, including SHRM's Certified Professional (SHRM-CP) exam and the HRCI's Associate Professional in Human Resources (aPHR) exam.

Objective

Outline

Introduction to Human Resources
1. Introduction
2. Opportunities in the HR Field
3. Skills for Success
4. Getting into the HR Field
HR's Role in Strategy
1. Introduction
2. Let's Talk Strategy
3. Vision and Mission Statements
4. Policies
5. Metrics
Recruiting and Hiring Employees
1. Introduction
2. Writing a Job Ad
3. Preparing to Interview
4. Reviewing Résumés and Interviewing Candidates
5. The Job Offer
Training Programs
1. Introduction
2. The Basics of Training
3. The Analysis, Design, and Development Phases of Training
4. The Implementation and Evaluation Phases
Compensation and Benefits
1. Introduction
2. Things to Consider When You're Planning Compensation
3. Strategic Decisions for Paying Employees
4. Job Evaluation
5. A Look at Benefits
Employee Health and Safety
1. Introduction
2. What Is OSHA?
3. Knock, Knock, OSHA Is Here!
4. Protecting Against Workplace Hazards
5. Investigating, Recording, and Preventing Accidents and Illnesses
The Legal Environment
1. Introduction
2. Basic Employment Law Terms and Facts
3. Equal Employment Opportunity—Past and Present
4. What Is Discrimination?
5. Additional Employment Laws
6. What Happens When an Employee Files an EEOC Claim?
Marking HR Decisions
1. Introduction
2. HRIS Software: A High-Tech Tool for Decision-Making
3. Making Decisions in a Growth Strategy
4. Making Decisions in a Retrenchment or Stability Strategy
5. Job Analysis as a Tool for Decision-Making
Affirmative Action
1. Introduction
2. Creating an Affirmative Action Plan
3. The AAP: Putting It All Together
4. More Parts of an AAP
5. Still More Numbers for the Government
Diversity
1. Introduction
2. What Is Diversity—and Why Is It a Good Thing?
3. Managing Diversity and Handling Conflict
4. Demonstrating Leadership in Promoting Diversity
5. Diversity Training
Employee Rights and Discipline
1. Introduction
2. Laws That Protect Your Employees' Rights and Privacy
3. Monitoring Employees
4. Disciplining Employees
5. Disciplinary Strategies
6. Documenting Employee Behavior
Termination
1. Introduction
2. Alternatives to Firing
3. Preparing for a Termination
4. Separation Agreements
5. Wrongful Discharge
Investigations
1. Introduction
2. Why It's Important to Investigate Problems?
3. The Steps of an Effective Investigation
4. Getting Ready to Conduct Your Investigation
5. Conducting Your Investigation
6. Wrapping Up Your Investigation
Managing Labor Relations
1. Introduction
2. A Quick Look at the History of Unions
3. Why Employees Join a Union?
4. How Unions Work
5. Collective Bargaining
6. What Happens When Negotiations Fail?
Creating a High-Performance Workplace
1. Introduction
2. Ask for Your Employees' Suggestions—and Act on Them
3. Delegate Authority
4. Keep the Lines of Communication Open
5. Ask for Feedback
6. Let Your Employees Have a Life!
Global Human Resources
1. Introduction
2. Staffing Strategy and Culture
3. Understanding Cultural Differences
4. Practicing HR in Other Countries
5. Choosing Your Global Employees
6. Additional Issues for Expatriates
Retention
1. Introduction
2. The Top Reasons Why Employees Leave a Company
3. Encouraging Workers to Stay With Your Company
4. Stay Interviews
5. Succession Planning
Motivation, Rewards, and Recognition
1. Introduction
2. The Roots of Motivation
3. Fun Ways to Motivate Your Workers
4. Nine Strategies For Creating a Great Rewards Program
Preparing for the PHR Exam
1. Introduction
2. Externships and Internships
3. The Basics of the PHR Exam
4. Studying for the PHR Exam
5. What to Expect on the Day of the Test?

Requirements

Prerequisites

Instructor

FAQs

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Will this course prepare me for a certification?

Yes, this course prepares you to sit for the Human Resource Certification Institute's PHR exam. However, you will need experience in the human resources field before you are eligible take this exam. Please reference the Prerequisites section for more information. You will also gain knowledge useful for other certification exams, including SHRM's Certified Professional (SHRM-CP) exam and the HRCI's Associate Professional in Human Resources (aPHR) exam.

Do I need experience in human resources to take this course?

No. You do not need to have experience in human resources to take this course. However, you will need experience as a human resources representative to take the PHR exam, administered by the Human Resource Certification Institute (HRCI).

Are human resources professionals in demand?

Yes, human resources professionals are currently in demand. The Bureau of Labor Statistics estimates that the employment of human resources specialists will continue to increase 7 percent through 2026. Additional HR professionals will be needed to help companies with increasingly complex employment laws and health coverage.

Is there an internship with this course?

While there is no specific internship with this course, you will be given instructions and insight on how you can obtain an internship or externship upon the completion of your coursework and financial obligation.

What is the PHR Exam?

The PHR Exam, or Professional in Human Resources Exam, is a prestigious certificate awarded by the Human Resource Certification Institute (HRCI). By achieving this designation, you will effectively show potential employers and those in the industry that you possess the knowledge as well as practical experience in human resource management necessary to pass this thorough exam.

Why is certification important in this field?

Obtaining certification shows that you are dedicated to advancing in your career. Many organizations consider the certified Human Resources Professional to be motivated and knowledgeable, giving them a competitive edge in the field.

How much do HR specialists make?

HR specialists can make a great salary in a job where they help fellow employees daily. While a lot of factors will go into determining your exact salary, such as years of experience and location, the Bureau of Labor Statistics has reported that the median salary for HR specialists is over $60,000.

What type of test is the PHR exam?

The PHR exam consists of 150 mostly multiple-choice questions requiring you to select the best possible answer using your HR knowledge and experience. There are a variety of test items including workplace scenarios. Each question is weighted the same, and there is no partial credit for answers.

Where will I take the PHR exam?

The PHR Exam must be taken at a proctored Pearson VUE testing center. Pearson VUE has testing centers nationwide, and you can search for the one closest to you by visiting www.pearsonvue.com/hrci..

Does PHR certification expire?

Once you've earned PHR certification, it is valid for three years. In order to maintain your PHR certification, you will be responsible for earning 60 recertification credits (continuing education) during that three year period. If you do not earn the required 60 credits, you must retake and pass the PHR exam in order to remain certified.

What is involved in the job of a HR Specialist?

HR specialists are defined as early career HR professionals. You job duties in this position will typically revolve around recruiting and on-boarding new employees including screening candidates, performing background checks, conducting preliminary interviews, and helping with orientation of new employees. Your overall goal, and the indicator of success in your position, is to ensure that the best possible employees are hired into specific roles within your organization. When you're not actively hiring or on-boarding a new employee, you will be responsible for current employee satisfaction and ensuring productivity remains high.

What does a typical day look like for a HR Specialist?

A typical day for an HR specialist will involve tasks such as updating employee records related to hiring, transfers, promotions and terminations; explaining policies and procedures to new hires; ensuring new hire paperwork is completed; addressing work complaints; informing applicants of duties, benefits, work hours, etc.; coordinating job postings; reviewing resumes; and conducting background and reference checks. There may also be additional duties depending on the size of the organization you work for and the area in which you specialize.

Is there room for advancement in a HR Specialist career?

There is absolutely room for advancement in your career as an HR specialist. You can choose to specialize in an area of HR such as recruitment and hiring or benefits. You can also go the opposite direction and continue to add to and broaden your skillset and HR experience in order to move forward in your career and obtain an HR generalist position. Additional education, certifications and on-the-job experience can help you make the move into a role as an HR manager or HR director, and even beyond.

What is the difference between a HR Specialist and a HR Generalist?

While HR specialists and generalists often work together, their roles are very different. An HR specialist will typically have a well-defined role, and will focus on the same things each day. For example, an HR specialist in charge of recruitment and hiring is not going to be involved in benefit selection or termination procedures. An HR generalist has a much more varied role. In this type of role, you would be required to wear a lot of hats, and would see a constantly changing daily routine with many different jobs duties encompassing a large portion of overall HR tasks for a company.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

Reviews

The facilitator was very knowledgeable. Any support, that I did need, was timely. Because of my work schedule, being able to acquire knowledge and bullets in my resume, on-line is invaluable to me. I would recommend it to anyone.- R.F., Louisiana State University Shreveport

My experience with the professor was great. I received great insight from here while working in my current position. She was very helpful and gave great advice.- M.J., Santa Fe College

Ms. Smith was a great facilitator. I enjoyed learning and building a foundation for Human Resources.- T.K., Southern Crescent Technical College

Anna Smith was very helpful. I enjoyed the fact that I could work on the course at my own pace.- T.D., University of Texas at El Paso

I would like to express my gratitude for this wonderful experience. I am so pleased with the level of knowledge gained and the simple way you developed the content of the course. This was a great learning experience!! Thank you for all the effort and time you spent putting together the whole course. I hope I can meet you in person some day. Thank you again for your commitment to your profession and the community- N.C., Chandler-Gilbert Community College

This program was great! I loved doing it on my time! In fact, I liked it all. I just loved it- R.H., Parkland College

I like the well rounded approach of the course content. It covered a little bit of everything. My facilitator was very knowledgeable, as well as wonderfully responsive and helpful.- A.M., Columbia Area Career Center

My experience with this course was very knowledgeable I would recommend it to all my friends and family. I love it and I will continue to take more courses in the near future.- S.P., University of the Virgin Islands

"I recommend ed2go to all that are seeking a professional career or development! This program has taught me the appropriate skills to start a successful career in human resources and I am so happy to start this journey!" - Rikki R., California State University - Fullerton

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